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I'm a content designer with expertise in both language and visual design. A former journalist, I've always specialized in ensuring the words I'm using are clear, concise, and accurate. Since 2015, I've applied this background to UX design, helping build user experiences that are intuitive and streamlined— and that help  increase revenue by growing user bases and increasing customer satisfaction. ​​Yes, that's my dog in my logo.

​Google TV setup & on-boarding redesign

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XX% increase in first-time conversion, more personalized setup

​​FULL CASE STUDY >

​Google TV setup & on-boarding redesign

​​​

XX% increase in first-time conversion, more personalized setup

​​FULL CASE STUDY >

airbnb-logo-png-is-airbnb-safe-what-the-homestay-app-does-to-make-hosts-and-guests-secure-

​Google TV setup & on-boarding redesign

​​​

XX% increase in first-time conversion, more personalized setup

​​FULL CASE STUDY >

Screenshot 2024-09-23 7.51.50 PM.png

​Google TV setup & on-boarding redesign

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Result: XX% increase in first-time conversion, more personalized setup

Streamlined health product IA  

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Result: Cleaner UI led to drop in confusion in testing, and thus in potential liabilities

​Google TV setup & on-boarding redesign

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Result: XX% increase in first-time conversion, more personalized setup

TV brand voice & style guide creation

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Result: Increase in brand recognition among users, differentiated product from competitors

FULL CASE STUDY >

Health voice & style guide creation

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Result: Cut time set aside for reviews in half

FULL CASE STUDY >

Friendlier voice for medical chatbot

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Result: 56% increase in completed chatbot flows during users testing

FULL CASE STUDY >

FULL CASE STUDY >

FULL CASE STUDY >

FULL CASE STUDY >

Notifications, errors, etc

Visual design

More case studies & success stories

Copy editing

More user education & on-boarding

Journalism

Content design

Matthew Berger

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